Refund policy

Return & Refund Policy — Auraareverse

At Auraareverse, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Products can be returned within 7 days of delivery.
  • Items must be:
    • Unused and unwashed
    • In original packaging
    • With all tags intact
  • Returns will not be accepted for:
    • Damaged products caused by customer misuse
    • Products purchased during clearance or special sale events

Refunds

  • Once we receive and inspect the returned item, we will notify you regarding approval of your refund.
  • Approved refunds will be processed to the original payment method within 5 – 7 business days.

Exchange Policy

  • Exchanges are available only for:
    • Wrong size received
    • Defective or damaged product
    • Incorrect item delivered

Return Shipping

  • Customers may be responsible for return shipping charges unless the product received is damaged or incorrect.