Shipping policy

At DirtyML, we aim to make your shopping experience smooth from checkout to delivery. Please review the following shipping information before placing your order.

Order processing

  • Orders are generally processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During sales, new launches, festive periods, or high-demand periods, processing may take slightly longer.
  • Once your order has been shipped, you will receive the available shipping and tracking details.

Shipping time

  • Domestic delivery (India): Approximately 3–7 business days after dispatch.
  • Delivery timelines may vary depending on the destination, courier service, and other circumstances beyond our control.

Please note that the estimated delivery time does not include order processing time.

Shipping charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your order.
  • Any free-shipping offers will be subject to the terms and conditions of the applicable promotion.

Order tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information to follow the status of your shipment.

Delivery delays

While we work with our shipping partners to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Public holidays or weekends
  • High order volumes
  • Weather conditions
  • Courier or transportation disruptions
  • Incorrect or incomplete delivery information
  • Remote or difficult-to-service locations
  • Other circumstances beyond our reasonable control

We appreciate your patience if your order takes longer than the estimated delivery timeframe.

Incorrect shipping address

Customers are responsible for providing accurate and complete shipping information at checkout.

DirtyML is not responsible for delays, failed deliveries, additional charges, or returned shipments resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order. We cannot guarantee that address changes can be made once an order has been processed or shipped.

Delivery issues

If your order appears to be delayed, lost, damaged, or incorrectly delivered, please contact the DirtyML team with your order details so we can assist you.

Contact us

For any questions regarding shipping or your order, please contact the DirtyML team through the contact information provided on our website.

Brand: DirtyML
Email: support@dirtyml.com